Recently we published information from Nairn Health Care Group in response to concerns raised in the public domain by the Patients Group - what the practice said can be found in this Gurn article here "Nairn Health Care statement - clarification of communication to Patients Group." The original Patients Group statement is here "PPG promise to keep patients informed." That too, in its turn, was also a response to a response by the NHS and the healthcare group .
Now another press release from the Patients Group has been published on their website. Here's a paragraph from the latest missive:
"Overall, the PPG has been disappointed in the approach of the Practice in dealing with issues, especially when we were prepared to postpone public meetings and make efforts to provide a new partnering agreement. The Practice has not been prepared to place in writing the issues they have articulated to us nor have they provided evidence to support their claims. It is also disappointing that they have not even considered mediation to repair this ‘breakdown in trust’ between the Practice and the Chair. We can only conclude that they were not happy with the way that they were being portrayed in the press and have not had a effective strategy to deal with the press and public. What is even more disappointing is that the PPG could have helped the practice in these matters and indeed offered in private to help. "
More information on the PPG site here including links to copies of documents they have sent to the practice.
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